A. Almost all of us have heard about "sulfates" but we are not sure what they really are, why they are used and whether we should be using products containing sulfates. Let's try and unravel the mystery...
"Sulfates" is the common use term for a group of cleaning ingredients more correctly known as "alkyl sulfates". Sulfates are the most common cleaning ingredients used in commercial cleaning products, such as laundry and dishwashing detergents and engine degreasers. They are used because they are the lowest cost most powerful cleaning ingredients available.
However sulfates are also the most common cleansing ingredients used in skin and hair care products! No wonder so many people suffer from an itchy scalp and dry skin and hair. There are a number of different subtypes of sulfates. Let's have a look at the main ones... • Sodium lauryl sulfate (often called SLS) - common "standard" used in irritancy testing, against which the irritancy of other substances is compared (1). Researchers have found that the skin is the most vulnerable to SLS as skin tissue readily absorbs it and that it can also produce a dry itchy scalp and dandruff (2). Other research has shown a corrosion of the hair follicle leading to hair loss (3). Pretreatment with SLS has also been shown to cause increased susceptibility to other irritants (4,5).
• Sodium laureth sulfate (often called SLES) – this is the most commonly used "sulfate" in beauty products.
• Ammonium lauryl sulfate - A relative of SLS, ammonium lauryl sulfate is used in some so called "SLS-free" shampoos - however it is also a strong irritant like SLS (6).
People can make their own choice from the evidence available on whether they want to avoid products containing sulfates. However, those with sensitive skin and/or itchy scalp may benefit from using products which are "sulfate-free".
After considerable research, The Purist Company has chosen to use the following ingredients in place of sulfates:
• Sodium lauroyl sarcosinate - from palm, a mild amino acid (sarcosine) derivative cleanser.
• Sodium lauryl sulfoacetate – from palm, a mild cleanser recommended for those who have problems with soap.
• Sucrose cocoate – 100% botanical source anti irritant sugar ester cleanser.
• Lauryl polyglucose – 100% natural source and milder to skin and eyes than the more commonly used decyl polyglucose.
• Disodium cocoamphoacetate – Mildness "standard" amphoteric cleanser from coconut.
• Cocamidopropyl hydroxysultaine – Mild amino acid derivative cleanser delivers superior and milder performance compared to the common and cheaper alternative cocamidopropyl betaine.
References 1. Brasch et al, Reproducibility of irritant patch test reactions to sodium lauryl sulfate in a double blind placebo-controlled randomised study using clinical scoring", Contact Dermatitis, 41(3): 150-5, Sept 1999
2. Peter Dingle and Toni Brown, "Dangerous Beauty"
3. Journal of the American Journal of Toxicology, Vol 2, No 7, pp127-181, 1983
4. Choi et al, Chronic irritant contact dermatitis: recovery time in man", Contact Dermatitis, 42(5):264-9, May 2000
5. Brasch et al, Reproducibility of irritant patch test reactions to sodium lauryl sulfate in a double blind placebo-controlled randomised study using clinical scoring", Contact Dermatitis, 41(3): 150-5, Sept 1999
6. Formulating For Effect, Huntsman Surfactant Sciences, March 2003

A. The first step is to identify your skin and hair type. Once you know this please refer to the product page on this site and download the easy product selection guide (appears on the left of your screen).

A. The concentrations of oils in The Purist Company products are safe for use during pregnancy. However to ensure your comfort and peace of mind, we recommend you check with your general medical practitioner.

A. Eczema is a chronic inflammatory condition of the upper layers of the skin. The most common things that will trigger eczema are allergies, both food and environmental, as well as emotional and physical stress and climatic changes. The three main common features of eczema that distinguish it from other ailments are dry skin, sore rash and itchiness.
For eczema sufferers, The Purist Company recommends products with least irritancy. Whilst we recommend these products, please remember that each person is unique. We advise for very sensitive skins that you use our testers provided in store to patch test your skin. Try any of the following:
• [Al'chemy] Unscented, Very Gentle Shampoo
• [Al'chemy] Unscented, Wheat Free Very Gentle Conditioner
• [A'kin] Unscented, 24 Hour Pure Moisture
• [A'kin] Uniquely Pure, Unscented Very Gentle Body Wash
• [A'kin] Unscented, Pure Emergency Gel
• [A'kin] Unscented, Replenishing Body Moist
• [A'kin] Unscented, Intensive Hand, Nail & Cuticle Treatment
• [A'kin] Macadamia & Rosehip, Pure Unscented Lip Balm

A. Propylene glycol is an ingredient used in numerous cosmetics and toiletries. It is also used as a powerful solvent to prevent creams from drying out. Propylene glycol is a petrochemical derivative and has been shown to cause allergies.
Propylene glycol is not used in any products created by The Purist Company.

A. Parabens are the most commonly used preservative in cosmetic, personal care and toiletry products. Research has shown that parabens mimic the function of the naturally occurring hormone, estrogen. Parabens are only estrogenic when applied externally, therefore could be of great concern from cosmetics when applied to the skin. On behalf of consumer safety, The Purist Company has taken the additional precaution of avoiding using ingredients which have been preserved with parabens.

A. The Purist Company do not use what is commonly called alcohol (actual name is ethanol or ethyl alcohol) in any of our formulations.
The reference to "alcohol" on our labels refers to the wax alcohols, behenyl alcohol (made from rapeseed oil) or cetearyl alcohol. Cetearyl alcohol is made from various vegetable oils such as palm and coconut. They differ greatly from common alcohol, which is a volatile liquid.

A. The following products contain small amounts of nut oils.
• [Al'chemy] Jojoba, Light Conditioner
• [Al'chemy] Avocado & Calendula Re-Moisturising Conditioner
• [Al'chemy] Macadamia & Wheat Protein Treatment Conditioner
• [Al'chemy] Unscented, Wheat Free, Very Gentle Conditioner
• [A'kin] Rose & Geranium, Pure Creamy Cleanser & Toner in One
• [A'kin] Rose de Mai, Anti-oxidant Day Crème
• [A'kin] Lavender & Rose, Repairing Anti-oxidant Night Crème
• [A'kin] Unscented, 24 Hour Pure Moisture
• [A'kin] Lavender & Geranium, Body Moist
• [A'kin] Unscented, Replenishing Body Moist
• [A'kin] Lavender, Geranium & Jojoba Hand Nail & Cuticle Crème
• [A'kin] Unscented, Intensive Hand Nail & Cuticle Treatment
• [A'kin] Sweet Blossom & Jojoba, Pure Essential Lip Balm
• [A'kin] Macadamia & Rosehip, Pure Unscented Lip Balm
• [A'kin] Pure Alchemy Cellular Radiance Serum
• [A'kin] pureBaby Nurturing Moisturiser
• [A'kin] pureBaby Protective Bottom Balm
• [A'kin] pureBaby Comforting Massage Oil

A. Coeliac Disease (gluten-sensitive enteropathy) is a genetically based permanent intolerance to dietary gluten. The Coeliac Society of NSW have confirmed the external application of gluten (such as hydrolysed wheat protein used in [Al'chemy] hair care products) is not a concern for people diagnosed with coeliac disease as gluten must be ingested and reach the small bowel for problems to occur.

A. All of our formulations are wheat gluten free, with the exception of:
• [Al'chemy] Rice Aminos & Wheat Protein, Intensive Moisture Shampoo
• [A'lchemy] Jojoba, Light Conditioner
• [Al'chemy] Avocado & Calendula Re-Moisturising Conditioner
• [Al'chemy] Macadamia & Wheat Protein Treatment Conditioner
• [Al'chemy] Lavender & Anthyllis, 24-Hour Intensive Moisture Leave-In-Conditioner
• [Al'chemy] Ginkgo & Jojoba, Intensive Moisture Vitamin Hair Masque

A. Our [Al'chemy] and [A'kin] products have a minimum shelf life of 3 years and once opened the products should be used within 12 months.

A. Flower Essences are not therapeutic drugs - but work on the mind, body and spirit and are obtained by extracting the healing vibrational quality from the most evolved part of the plant - the flowers. They work on an emotional level, harmonising negative feelings and belief patterns, held in the subconscious mind.

A. Flower Essences are prepared by imprinting a flower's unique vibrational healing signature onto a carrier solution of brandy and water. This is achieved by working with flowers, under ideal conditions, that are growing in the wild in an environment free from pollution, roads and power lines. These flowers are collected and without being touched directly by the individual, placed in a bowl of pure water and left in direct sun for several hours. The flowers are then removed from the bowl, using a twig or a leaf from the same plant. The remaining flower water is then added to an equal amount of Australian brandy and this mixture is referred to as the Mother tincture. The latter is further diluted to produce the stock concentration which in turn is also diluted in order to prepare the dosage strength.

A. The concept of healing that was shared from such great healers as Hippocrates, Paracelsus, Hahnemann, Bach and Steiner was a simple one. They all believed that good health was a result of emotional, spiritual and mental harmony and found that when they treated their patients' emotional imbalances, their diseases were cured.
Disease (dis-ease, that is not at ease with oneself) itself is a physical manifestation of emotional imbalances, put quite simply where the emotions go the mind and body follow. Yet disease is not something to be feared or overly worried about, rather, it can be seen as an indication that something in a person's life is out of balance. Consequently, a disease or illness can be seen in quite a positive light, for it can point the person back towards the right path. Each person has a specific life plan or purpose and, once in tune with this and following it, the person's life flows much more easily and successfully. It is our intuition or 'gut feeling' which helps to keep us aligned to our life purpose.
The Bush Essences give us the sensitivity, strength and courage to listen to and follow both our intuition as well as our goals and dreams.
The Australian Bush Flower Essences also bring forth the positive qualities that reside deep inside every one of us. Their activation allows us to replace fear with courage, hatred with love, insecurity with self confidence, etc.
Bach himself stated it quite wonderfully when he said that the functions of Flower Essences are:
To raise our vibrations and to flood our natures with the particular virtues and to wash out from us the faults which were causing them. They are able like beautiful music or any gloriously uplifting thing which gives us inspiration, to raise our very natures and bring us nearer to ourselves and by that very act to bring us peace and relieve our suffering. They cure not by attacking disease but by flooding our bodies with beautiful vibrations of our higher nature in the presence of which disease melts as snow in the sunshine
Richard Gerber MD, in his excellent book Vibrational Medicine, provides a more scientific and physiological description of how the Flower Essences work. When an Essence is ingested or absorbed through the skin, it is initially assimilated into the blood stream. Then it settles midway between the circulatory and nervous systems. There, an electromagnetic current is created by the polarity of the two systems. The Essence then moves directly to the meridians, which are vital mechanisms of interface between the subtle bodies and the physical body. From the meridians the Flower Essence is amplified out to the chakras and various subtle bodies and then back again to the physical body. The amplification also magnifies the life force potency of the Essence and aids in its assimilation. The Essence reaches the imbalanced parts of the body faster and in a more stable form. The quarts-like crystalline silica structures in the physical body, such as those in the blood stream, the hair and nails, amplify and transmit the healing energies of the Flower Essences to their appropriate sights of action, and at the correct frequencies. This whole process is similar to the way radio waves strike a crystal in a radio so that the crystal resonates with the higher frequencies, absorbing them and transforming them into audio frequencies which can be heard by the human ear.

A. For thousands of years Australian Aborigines have used flowers to heal emotional imbalances and physical injuries. Flower Essences were also used in Ancient Egypt, as well as India, Asia, Europe and South America. This system of healing was rediscovered and popularised seventy years ago by Dr. Edward Bach with his use of English flowering plants. Naturopath, Ian White, a 5th generation Australian herbalist, has further developed this method using plants from all over Australia. Ian grew up in the bush and was taught from an early age the healing power of Australian plants. He has spent many years travelling Australia researching and developing a range of 65 specific Bush Essences.

A. Australia, as well as being the first continent, has both the world's oldest and highest number of flowering plants, displaying striking colour, tremendous beauty and powerful ancient forms. It is one of the most unpolluted countries and metaphysically has a very wise, old energy. The Australian Bush Flower Essences tap into this power, strength and vitality and for this reason the remedies are unique, fast acting and are successfully used worldwide.

A. Flower Essences are completely natural. They are perfectly safe, free from side effects and are self adjusting to the needs of the individual taking them. Occasionally the symptoms for which the person is taking the remedy can become more intense for a day or two. This is part of the healing process and in fact is called a 'healing crisis.' It is not a bad sign as it is indicative of the healing that will soon follow. In a 'healing crisis' we would recommend that an individual either stop the remedy for a day or two or alternatively take the remedy more frequently – four or five times a day. Brandy is added to the Bush Essences as a preservative agent although the alcohol content in a dose is almost infinitesimal.

A. If you would prefer to not have brandy in your essences, they can be made with just purified water. However, if you are using purified water, it would be best to keep the bottle in a cool place or in the refrigerator and the shelf life would only be two weeks whereas with brandy the shelf life would be at least three years.

A. As explained above Flower Essences are produced by imprinting a flower's unique vibrational healing signature onto the carrier solution and are used to treat imbalances at a higher level, bringing about balance and well being in the whole person. Homoeopathics are prepared in a somewhat similar way to Flower Essences using animal, mineral and herbal bases imprinted upon the solution at varied dilution ratios and are generally recommended for a specific ailment. Homoeopathics are not self adjusting or without side effects and can result in severe aggravations. Also Homoeopathic remedies are easily antedoted by contact with aromatic substances such as perfume, strong mint flavoured toothpaste, garlic, coffee or Essential Oils. According to Gurudas, the author of the book Flower Essences, of the three major forms of vibrational remedies – Flower Essences, Homoeopathic remedies and Gem Elixirs – Flower Essences are the best and most effective modality to reach and treat the subtle-energy bodies, along with the meridians and physical body. He states that Homoeopathic remedies generally operate on the biomagnetic fields of the body. Some of them can affect the chakras and subtle bodies, but not as effectively as Flower Essences. Gem elixirs act similarly to Flower Essences but not to the same degree, as they do not have the same potency of life force.
Herbal extracts and tinctures are derived after macerating parts of plants and trees i.e. root, bark, leaves in alcohol for a period of time before straining and bottling. Herbal remedies are once again generally recommended for a specific ailment and only work on the physical body, they are far cruder in nature and their chemical constituents can be analysed and measured.
Essential Oils are extracted from the flowers, bark, sap and leaves of plants and are aromatic /scented residues that work via the olfactory sense. Flower Essences can be effectively used in conjunction with all of these other modalities.

A. We have a high regard for all professionally prepared Flower Essences. Australian Bush Flower Essences started within a natural health clinic and became the choice of practitioners worldwide because of their diverse range and efficacious results within a clinical environment. There are a number of unique points associated with our essences, firstly, Australia being the first continent has some of the oldest species in the world and has the highest number of flowering species - a wonderfully rich biodiversity in natural healing qualities. Secondly, Australian Bush Flower Essences address many contemporary health issues such as communication, learning difficulties, spirituality, radiation, electromagnetic radiation, space clearing and sexuality not addressed by our peers. Also the Bush Essences have a reputation worldwide for being incredibly quick acting and having a profound effect on the physical body. Australian Bush Flower Essences were the first to introduce combination essences, creams and mists with product names that clearly identify the health issue. This feature makes it easy for retailers to recommend and consumers to self select the right essence. This initiative has significantly increased consumer usage of Flower Essences and grown retail sales, making Flower Essences one of the highest growth retail categories in natural health retailing today.

A. "Stock" is the form generally purchased by practitioners. The stock (or concentrate) is then further diluted down to a dosage bottle, the form in which it is then taken under the tongue, morning and night by the individual.

A. Seven drops of stock are added to a bottle up to 30 millilitres (or 1 ounce) in size, that is filled with a mixture of two thirds (2/3) purified water and one third (1/3) brandy. This is called a "dose" bottle and the recommended dose is seven drops under the tongue on rising and retiring for two to four weeks. Several essences can be combined in the one bottle but it is generally suggested that the number of Essences combined be limited to a maximum of four or five.

A. There are many ways in which you can choose an essence. You could simply read through the information on each of the individual essences and decide which ones are most appropriate. However, this can overwhelm some people and they could feel that they need them all! To drastically narrow down the number of essences that you are considering ask yourself the following questions – what do I most want in my life? or what is the major issue that I am working through at the moment? Then simply choose the appropriate Bush Essences. Alternatively you could look through the Flower Insight Cards and choose those which most appeal to you (limiting them to no more than 3) and also include any card that you have an aversion to. Invariably you will choose Essences that will address your most pertinent issues. These Essences can then be mixed together in a dosage bottle. Other less commonly used methods to determine the choice of a remedy include: Dowsing, Kinesiology, Numerology, Using your Intuition, or Working with a Flower Essence practitioner.

A. Absolutely. The Australian Bush Flower Essences can be taken whilst under treatment with natural and/or pharmaceutical medications with no negative effects whatsoever. There is no healing modality that is compromised by combining it with the Australian Bush Flower Essences.

A. The subtle energies of the essences will address current and presenting issues only so there is no danger of taking the wrong essence. The remedies are self adjusting and without side effects. If you did not need the benefit of the remedy then nothing would happen, it simply would not work.

A. Australian Bush Flower Essences are an effective drug free solution for adults, children and even your pets. In fact they work extremely quickly on children and animals as they do not have as many emotional blocks as adults generally do. We recommend the same dose for children as adults and animals as well, i.e. 7 drops on rising and retiring.

A. As we are all unique individuals it is difficult to predict how long it will take before you notice results. Normally however, we would recommend taking a remedy for two weeks when addressing an emotional issue and four weeks when addressing physical imbalances. If at the end of this time the desired result has not been achieved then we would suggest that you repeat the remedy for a similar length of time. Flower Essences, can at times, be very subtle and gentle as they work towards creating emotional and spiritual harmony and the changes can occur so easily and effortlessly that we are not aware of the healing shifts until sometime later. Then at other times, the changes are profound and instantaneous.

A. It is far more effective to focus on just one issue and one dosage bottle, at a time; otherwise the results can be very scattered as they have no main focus to address. You can, however, use a remedy for example Emergency Essence in a one off acute situation whilst still taking another remedy over the standard two or four week period.
There is absolutely no detriment in using the mists and creams while also taking a Bush Essence dosage drops orally.

A. The Australian Bush Flower Essences are not antedoted by strong aromatic substances such as toothpaste, coffee, garlic or Essential Oils. However, it is best advised to wait a few minutes before or after taking the remedy before eating or drinking anything (except water) as well as cleaning your teeth.

A. When Ian makes the Bush Essences, he leaves the flowers in the water long enough for the life force energy of the flowers to combine with the water. He then removes the flowers from the bowl so that no physical properties of the flowers remain in the flower water. This flower water is then further diluted down several times until the dose essence is achieved. The dose bottles have been analysed by chemical laboratories to determine how much physical matter of the flower is present. The results show that there is only an infinitesimal amount of the flower remaining – one part in a hundred thousand, which is far too small to cause any physical reaction.

A. All of the species used in the formulation of our essences are ecologically gathered in unpolluted and naturally occurring regions of the vast Australian landscape. The making of some of our mother stock literally requires travelling thousands of miles into some of the most inaccessible regions of the outback. All of the species grow uninterrupted in natural, unpolluted, pristine environments that are pesticide free.

A. B_E_E is a proud family owned New Zealand brand. The founder of B_E_E, an ex human rights lawyer, together with the strong support of Kiwi experts in design, sustainability and product development, are behind B_E_E’s continued success. Planet Health has been appointed as the exclusive distributor for B_E_E products across Australia.

A. All B_E_E products are independently tested to ensure they rival the performance of top selling brands made by the “Big Soaps”. The super-concentrated formulas reduce the impact on the environment and offer real value for money.

A. Yes, every B_E_E product carries Environmental Choice New Zealand accreditation. It gives you the peace of mind that the world’s leading health and environmental safety standards have been applied to every single ingredient decision. All formulations, manufacturing processes and aspects of packaging are regularly subjected to rigorous independent assessment. A full life cycle approach underlines the credibility of B_E_E’s health and environmental claims.

A. Environmental Choice New Zealand is a stringent, independent accreditation system for household cleaning products that regularly audits every ingredient in every formula, plus all aspects of packaging and manufacturing. Environmental Choice New Zealand is owned and endorsed by the New Zealand Government ensuring is remains a non-commercial entity. Environmental Choice New Zealand is comprised of criteria based on the Nordic Swan eco label in Norway. Environmental Choice New Zealand is a dynamic means of ensuring ongoing environmental leadership because the criteria are tied into domestic and international regimes and respected source documents that are constantly updated to keep pace with emerging science. Environmental Choice New Zealand is part of the Global Eco Labeling Network – the world’s leading product-based international eco labeling alliance applicable to cleaning products, with member labels across Europe, America, and Asia.

A. For generations people cleaned their homes without a thought for their health or the environment. But now that compelling research points to a multitude of risks, switched on global citizens everywhere want to be more discerning. Every one of the advanced natural ingredients used by B_E_E is chosen with your wellbeing in mind. Because cleaning products can cause skin or respiratory irritations, and are even linked with more sinister health conditions, we are especially meticulous in applying world leading safety standards. B_E_E products have also been dermatologically tested.

A. The term 'Green Superfood' describes foods such as Spirulina, Chlorella, Barley Grass and Wheat Grass. These are nature's most highly concentrated nutrient-rich whole foods and they provide nutrients that are a necessary part of our diet. More and more research is now emerging from scientists and nutritionists identifying the special health-enhancing nutritional compounds present in natural whole foods which could be the key to maintaining good health.
Vitamins, minerals and nutrients are best sourced from natural whole foods as part of a healthy and balanced diet. The vitamins and minerals present in natural 'green' foods are more bioavailable to the body and absorption is optimised by their combination with other nutritive factors including enzymes and trace elements in the perfect balance. Many studies have shown that the nutrients in whole foods are better digested, absorbed and retained in their body than their synthetic counterparts.

A. Did you know that most multi-vitamin formulas sold today are predominantly synthetic? This means the nutrients in them are produced in a laboratory rather than coming from a natural food source. Science simply cannot reproduce the perfect nutritional balance of Green Superfoods. Vitamins and minerals never work as effectively on their own - a shortage of one nutrient can affect the function and utilisation of many others.
Green Superfoods can deliver so much more
In addition to natural vitamins and minerals, Lifestream Green Superfoods contain protein, enzymes, fibre, antioxidants, chlorophyll, carotenoids and natural healthy plant pigments - all delivered in a perfect blend by nature. We are confident that Lifestream Green Superfoods are nutritionally superior to your everyday synthetic multivitamin. Some synthetic formulas combine unnecessarily high levels or conflicting ingredients that can hinder or even negate absorption.
Lifestream Green Superfoods: Spirulina, Chlorella, Barley Grass and Wheat Grass are full of nutritional goodness - naturally.

A. How do you know which Green Superfood is best suited to your particular needs?
Just read through the 6 basic summaries below and find the Lifestream Green Superfood that is most suited to your nutritional requirements.
Are you exhausted, fatigued, tired, worn out or lacking in energy? One of the most common complaints today is how tired people are - particularly mid morning and mid afternoon. Do you wish you had more up'n'go, more 'pep' and more energy?
Lifestream Spirulina helps give you ENERGY
Do you need more Calcium? Are you a woman- over 16 years old? Do you drink coffee, tea or alcohol daily? Are you pregnant or breastfeeding or do you have brittle nails?
Lifestream Natural Calcium is for strong bones, teeth & nails
Are you living life to the full? Are you eating less than 5 serves of fruit & vegetables daily? Are you wanting to increase the amount of Greens in your diet?
Lifestream Ultimate Greens and Lifestream Wheat Grass are the ultimate in 'green' nutrition
Are you looking for the ultimate antioxidant? Antioxidants are necessary as they help fight the damaging effects of free radicals.
Lifestream Certified Organic Spirulina and Lifestream Natural Vitamin C have excellent antioxidant activity

A. Yes. Qcell products are proudly made by Planet Health, a family owned Australian company.

A. The Qcell range is suitable for vegetarians. The Qcell Capsules and Qcell Cream have been formulated without being tested on animals.

A. Yes.

A. Yes.

A. No, Qcell Capsules are not recommended during pregnancy or whilst breastfeeding. We would recommend that you seek advice from a health care professional regarding your diet and any supplementation during this important time.

A. Yes, there is a small amount of caffeine in Qcell Capsules (4.5mg per capsule). The caffeine comes from the inclusion of Green Tea. To put this into perspective, the amount of caffeine in Qcell Capsules equates to approximately 5-7% of the caffeine in a cup of instant coffee.

A. Yes, the Qcell finished Capsules have been independently assayed to determine their antioxidant activity. Qcell Capsules boast a score of 1664μmoles TE# (Vitamin E equivalent) per capsule – This is a great result and indicates that Qcell Capsules have a high antioxidant capacity.

A. Qcell is a dual action cell protection system and is based on a comprehensive approach to skin care. Although the Qcell Capsules and Qcell Cream can be used independently, they are designed to be used in combination, thereby supporting the skin from inside and out.

A. The colour of Qcell Cream is due to the inclusion of the antioxidant Rutin and is not designed to tint your skin. Derived from citrus fruits, Rutin contains natural pigments that play a role in the final colour of the formula. Qcell Cream is not a “tinted” moisturiser as it blends with your natural skin tone and is therefore suitable for all skin colours.

A. No, Qcell Cream is 100% fragrance free. The Qcell Cream formulation has a natural, slightly nutty smell to it. This comes from the inclusion of natural oils such as jojoba, macadamia and avocado that provide gentle and effective moisturisation. This means that Qcell Cream also suitable for those with sensitive skin.

A. As with any new skin care routine, the time Qcell takes to generate visible results will depend on your individual body, dietary requirements, lifestyle and environment. Qcell Cream offers a broad spectrum (UVA and UVB) protection of SPF14 that is immediately effective once the cream is applied. The Qcell Cream also helps to even out skin tone and effectively delivers penetrating moisturisation which will be noticeable from the first few weeks of use. The unique combination of nutrients and plant actives in Qcell Capsules provide antioxidant protection from free radical exposure over time, and support cellular DNA from the natural ageing process. The overall result is dual action cell protection of skin against premature ageing.

A. Vitamin D2 is an important nutrient for cellular health. Vitamin D is included in capsules due to the SPF14 factor of Qcell cream. Humans synthesise vitamin D through sunlight – the broad spectrum sun protection of Qcell Cream reflects the UVA and UVB rays away from the skin and may thereby, while protecting the skin from sun damage, also limit vitamin D synthesis.

A. A combined approach will offer the best results. Taking Qcell Capsules daily in conjunction with regular application of Qcell Cream (morning and evening) will deliver an optimal effect. For best results it is recommended that the Qcell Dual Action Cell Protection System is incorporated into a healthy lifestyle and dietary regimen.

A. If you require more information about any of the Qcell products you can free call the Planet Health information line on 1800 064 953.

A. Yes. Qsilica products are proudly made by Planet Health, a family owned Australian company.

A. The Qsilica range is suitable for vegetarians. Qsilica Colloidal Silica Gel, Qsilica Colloidal Silica Capsules, Qsilica Calcium Capsules and Qsilica Skin + CoQ10 Rejuvenation Masque are completely free from animal products and by-products making them also suitable for vegans.

A. Yes, Qsilica Colloidal Silica Gel, Qsilica Colloidal Silica Capsules and Qsilica Calcium Capsules are gluten free.

A. Yes, Qsilica Colloidal Silica Gel, Qsilica Colloidal Silica Capsules and Qsilica Calcium Capsules are lactose free.

A. Yes, Qsilica Colloidal Silica Gel, Qsilica Colloidal Silica Capsules and Qsilica Calcium Capsules are sugar free.

A. Yes. There are no known contraindications for Colloidal Silica during pregnancy or breastfeeding. However, we would always recommend that you seek advice from a health care professional regarding your diet during this important time.

A. There are no known contraindications for Qsilica with any medication. Qsilica Calcium Capsules contain 17.5µg Vitamin K per capsule, so anyone on Warfarin should consult their doctor before taking Qsilica Calcium capsules. As with all supplements, anyone on medication should always consult their doctor for further advice.

A. Both Qsilica Colloidal Silica Gel and Qsilica Colloidal Silica Capsules contain the same amount of active silica (131mg elemental silicon) per dose. 10ml of Qsilica Colloidal Silica Gel is equivalent to 1 Qsilica Colloidal Silica Capsule, so it really comes down to your personal preference. Qsilica Colloidal Silica Capsules are a convenient option when travelling.

A. No. The Qsilica Colloidal Silica Gel products contain colloidal silica particles finely dispersed in water, as do all colloidal silica gels. Qsilica Colloidal Silica Gels are manufactured to be a more liquid consistency in order to allow them to be more easily mixed with water or juice.

A. No - even though the mineral Silica is called "Nature’s Scalpel", its "cutting" ability is limited to microscopic foreign particles in the body (toxins). Despite its binding ability, Colloidal Silica cannot "cut" or adversely affect medical implants in the body.

A. Qsilica Colloidal Silica Gel contains Natural Lemongrass Oil as a natural preservative system. This gives the product a refreshing lemon taste. Qsilica Colloidal Silica Capsules do not require preservatives.

A. In addition to refrigeration, a preservative such as Lemongrass Oil helps to maintain the purity, stability and safe shelf life of your Qsilica Colloidal Silica Gel.

A. Qsilica is available in a cosmetic masque to freshen, rejuvenate and stimulate any area of your skin. The Qsilica Skin + CoQ10 Rejuvenation Masque is formulated specifically for topical application and is easier to apply than Qsilica Colloidal Silica Gel. The Qsilica Skin + CoQ10 Rejuvenation Masque contains colloidal silica and Coenzyme Q10 as active ingredients and is delivered in a convenient pump bottle.

A. As with any supplementation routine, the time Qsilica takes to generate visible results will depend on your individual body, dietary requirements and environment. Generally, three months is enough time for you to see the benefits of using Qsilica. Visible improvements in hair and nails will often require more time than those seen in skin. Remember, Qsilica will affect the new growth, not hair that has already grown out or the tips of your nails that you can currently see.

A. Consistency is key. Try to take Qsilica at a regular time each day, away from food or other medications. Ideally, enhance the benefits of your supplementation with the use of the Qsilica Skin + CoQ10 Rejuvenation Masque.

A. If you require more information about any of the Qsilica products you can free call the Planet Health Qsilica information line on 1800 064 953.

A. Yes, selenium is required for the production of the antioxidant enzymes glutathione peroxidase and thioredoxin reductase, which exert a powerfully protective effect against cell damage by free radicals. Because selenium is essential for the formation of these enzymes, it is classed an antioxidant trace mineral.
Oxygen which is essential to life also has a negative effect, this however can be well controlled by the body's own enzyme systems and antioxidant substances found in our food. Just as oxygen causes iron to rust and butter to go rancid, it exerts a similar effect on the cells. The role of antioxidants is to stem this process, referred to as oxidation, which produces highly reactive particles called free radicals. Oxygen is not the only source of free radicals. Other sources include pollutants, such as smoke or smog, UV radiation, the ingestion of rancid fats and even infection where immune cells produce free radicals to fight unwanted microbes
The aim is to keep free radicals and antioxidants in balance. Fruit and vegetables are a good source of antioxidant vitamins, such as beta-carotene, vitamins C and E. Whole grains, nuts and seeds on the other hand are a good source of antioxidant minerals such as selenium, zinc and manganese. I've read that selenium is good for the immune system? Is this true?
Yes, it would appear that the functions of various components of the immune system are compromised in those who have selenium deficiency. Additional supplementation with this trace mineral has been shown to have an immunostimulant effect even in 'selenium-replete' individuals. Research indicates that a selenium deficient host may allow a special strain of virus to mutate and possibly produce more virulent strains of viruses, which may then be passed on.
Provided the dosage instructions on the Selenium-ACE pack are adhered to, this product is suitable for long-term daily use.

A. The trace element selenium is required for iodothyronine deiodinases, a group of enzymes involved with the conversion of the thyroid hormone into its active form.
Those on thyroid medication or suffering from a thyroid disorder should consult their doctor prior to taking any food supplements.

A. During a 28-day trial in France, in which the effect of UV radiation on the skin was carefully monitored before and after a 28-day course of Selenium-ACE, it was found that skin redness and free radical activity were reduced in those who took the food supplement. It would appear that it is best to start taking a course of Selenium-ACE approximately 1-2 months prior to going on holiday in the sun.

A. According to Dr.Roddie McKenzie, Edinburgh University, taking a selenium supplement whilst undergoing UV treatment, often recommended to psoriasis sufferers, may help to protect the skin from the undesirable effects of UV radiation.

A. Yes, we have many customer testimonials on file describing the benefits that they have obtained in terms of joint mobility when taking Selenium-ACE. The underlying mechanism of this effect is not yet fully understood but antioxidants help maintain a healthy immune system, which is important in helping to reduce inflammation. Research involving sufferers of Rheumatoid arthritis indicates that they have lower selenium status, but it is not known why exactly this is so.

A. The trace element selenium is found in the soil in the inorganic form, such as selenium selenite for example. Once this form of selenium has been incorporated into plant or animal proteins it is classed as organic selenium. Organic forms of selenium include selenomethionine, selenocysteine or high selenium yeast, compounds which more closely resemble the form of this mineral as found in food. It is for this reason that organic selenium products are often recommended for health maintenance. How much selenium can I safely take on a daily basis and can I take it long-term? We recommend that the daily intake of selenium from all food supplement sources should stay around the 200 microgram limit by those who are self-supplementing. Provided this daily intake level is not exceeded, it should be acceptable to take a selenium supplement on a long-term basis. Selenium is required only in minute amounts. The government recommendation for selenium is 60 micrograms for adult women and 75 micrograms for adult men. However, it is currently estimated that the average daily intake in the UK for this mineral from dietary sources may be as low as 30-40 micrograms per day. The daily intake of selenium from all sources in UK adult males should not exceed 450 micrograms, according to UK government recommendations. Taking more than 750 micrograms of selenium daily on a long term basis may cause disturbed selenium homeostasis. The first signs of selenium toxicity may include hair loss, changes to finger and toe nails and a garlicky odour on the breath. By contrast a severe selenium deficiency may cause Keshan Disease a condition which affects the heart muscle or Kashin-Beck Disease which affects the joints. 1 microgram = 1 millionth of a gram (also denoted as µg)

A. Vitamin E and selenium work together in the body. Vitamin C helps to regenerate vitamin E so that the action of this vitamin is prolonged. Vitamin A is required for healthy immunity and mucous membranes, the latter, one of the body's first barriers to unwanted microbes entering the body.

A. Whilst all ingredients found in Selenium-ACE are deemed safe for food supplements, which are classed as a food, we always recommend that those planning pregnancy, who are pregnant or breast-feeding, consult their doctor prior to taking any food supplements. Each tablet of Selenium-ACE provides 450 micrograms of vitamin A derived from both vitamin A as retinol and beta-carotene. The retinol component is 300 micrograms per tablet, which should not be taken in excess during pregnancy.

A. Provided the combined daily intake of selenium from food supplements stays near the 200 microgram limit it should not be a problem. (Selenium ACE contains 100 micrograms of selenium per tablet) It is also important with Selenium-ACE to ensure that vitamin A stays within safe limits, as it can be stored by the liver. If you are taking other food supplements please always ensure that the daily maximum safety limits for all the active ingredients of the products are not exceeded.

A. We recommend that Selenium-ACE is taken either in the morning or last thing at night on an empty stomach. This enables selenium to be released and absorbed without any possible interference from other nutrients. The selenium in our tablets is in the yeast form, which acts as a food substance. Anyone who cannot tolerate taking tablets on an empty stomach should take Selenium-ACE with a meal.

A. Selenium-ACE is usually very well tolerated. As with any food, there is always a possibility that individuals may have a sensitivity to one or more ingredients contained in the product. We always recommend that in the event of any unusual symptoms being noted upon taking our products they should be discontinued and if necessary a doctor consulted to rule out any other cause for the symptoms.

A. The selenium in Selenium-ACE is in the form of a high selenium yeast. This involves a special type of yeast which has selenium incorporated into the protein structures. This yeast is not live yeast, but may not be suitable for those who have a specific allergy to yeast.

A. Technically no, as the vitamin A and beta-carotene component contains a tiny amount of gelatine, which acts as a carrier substance.

A. Selenium-ACE is completely gluten-free and is suitable for coeliacs.

A. Selenium-ACE is completely free from ingredients sourced from dairy milk products.

A. Brazil nuts, offal, cereal grains and fish. As selenium is distributed unevenly in the soil the amount of selenium found in food depends in which area it was grown or reared. It would appear that Norfolk is an area in the UK with good supplies of selenium in the soil, but generally soil levels tend to be low.

A. Manuka (Leptospermum scoparium) is part of the native flora nurtured by New Zealand’s unique environment. A small evergreen tree, Manuka is part of the tea tree family. Its leaves are short and spiny and the flower has five petals that can range in colour from a pure white to a vivid pink. Maori (New Zealand’s indigenous people) ancestors revered the Manuka tree for its healing properties and some of their ancient remedies and tonics are still used today. It is the honey produced from the Manuka flower that has proven to be perhaps one of New Zealand’s greatest treasures.

A. All types of honey have some therapeutic value, due primarily to a natural antibacterial property produced by hydrogen peroxide. However, this antibacterial action known as peroxide activity is very easily destroyed by dilution, heat and light. Watson & Son Manuka Honey has a different antibacterial component (non-peroxide activity) that sets it apart from other honeys. This non peroxide activity is stable and does not lose potency or effectiveness when exposed to dilution heat or light. Each batch of Watson & Son Manuka Honey is tested by a certified laboratory, using methods discovered by Prof. Peter Molan, and is uncompromised in quality and purity.

A. Watson & Son are the largest single producer of Manuka Honey in New Zealand. They operate over 15,000 hives across the country, unlike other big companies who buy all of their honey from various other apiaries. Every step in the production chain has been carefully considered to ensure the honey is of the highest standard. Watson & Son select each of their hive sites to make sure the honeybees will only draw from the very best Manuka forest areas. Once chosen, each site is then government registered and identified with a GPS locator. The Watson & Son hive management system guarantees that all hives are constructed with appropriate materials and their foundations are all considered, along with pest and disease management. Watson & Son is in a unique position where they can manage every stage in the production of their Manuka honey, to ensure full traceability back to the hive. Watson & Son honey is consistently young, fresh, top-quality honey. Owned and operated by Maori (New Zealand’s indigenous people) Watson & Son is a family-run business. Watson & Son work to help the Maori people become self-sufficient as they manage and protect the treasures of the land. Watson & Son use the latest testing techniques developed by Prof. Peter Molan of Waikato University to measure the activity levels of the Watson & Son Manuka honey.

A. Dr Peter Molan MBE, Professor of Biological Sciences and Director of the Honey Research Unit (University of Waikato, New Zealand), is the biochemist that discovered the antibacterial property in Manuka honey. It was this discovery that sparked his dedication to researching Manuka honey as a therapeutic substance for the treatment of a wide range of ailments.

A. No, Watson & Son resigned from the Active Manuka Honey Association (AMHA) in 2008, when Prof. Peter Molan – who created the UMF test – withdrew his support. Watson & Son now use Prof. Peter Molan’s new, improved assay (test) which is 99.9% more accurate than the current test. Each batch of Watson & Son Manuka Honey produced continues to be tested using the non-peroxide method, commonly known as UMF, at New Zealand Laboratories.

A. “Unique Manuka Factor” is a descriptive term that Prof. Peter Molan created, it is not a Trademark. AMHA have claimed ownership of the term. In July 2009, a NZ Judge ruled that the phrase should be now owned by AMHA. The AMHA now have Trademarks for UMF® and the phrase “Unique Manuka Factor”. Watson & Son disagree (as does Professor Molan) and are appealing that decision.

A. Manuka Health is a NZ based company that use their own Manuka measurement. MGO stands for Methylglyoxal. Manuka Health have trademarked the term MGO, so effectively any other company looking to use it would have to pay for the rights. This rating was developed by Manuka Health’s research partner, research group leader Professor Thomas Henle, University of Dresden (Germany). Dr Peter Molan, who discovered the unique antibacterial effect of Manuka honey, explains his thoughts: “It is now known that this unique antibacterial activity is due to the combined action of methylglyoxal (MGO) and an unidentified synergistic component(s). Although very low levels of MGO are found in most honey, the high level of MGO in Manuka honey is unique, as is the presence of the synergist which more than doubles the antibacterial activity of MGO.” So effectively these are both measurements of the antibacterial effect of Manuka; however the MGO looks to only take into account one part of the equation.